Playfina Casino Loyalty Club

You automatically become part of our loyalty program the moment you create your account and make your first deposit. There's no separate registration process or application required. Once you start playing pokies with real money, you'll begin earning loyalty points and progressing through the first status — Bronze VIP level — immediately.

Absolutely! Players using cryptocurrency for deposits and withdrawals enjoy full access to our 175-level loyalty program. Your payment method actually doesn't affect point accumulation or reward eligibility whatsoever.

So, whether you fund your account with Bitcoin, Ethereum, or traditional banking methods, every A$40 wagered on pokies earns the same loyalty point toward your next VIP tier. Crypto users receive identical cash rewards, free spins, and luxury gifts as punters using conventional payment options. Your VIP benefits, including the Lamborghini prize at level 175, remain completely accessible regardless of your preferred funding method.

Absolutely. High roller bonuses depend on your deposit amount (A$1,540 minimum) rather than your VIP status alone. However, your VIP level does influence the final bonus percentage and terms you receive. A Gold-level player depositing A$2,000 will get a different offer than a Diamond-level player making the same deposit. Your VIP status affects the bonus structure, but any player meeting the minimum deposit threshold can request high roller treatment.

All rewards become available in your account within 24 hours of achieving any new loyalty status. This includes both cash prizes and free spins associated with your new level. The system processes level advancement automatically, so you don't need to contact support or request manual crediting of your rewards. Just check your account to make sure the bonus is credited — and enjoy your time at Playfina!

VIP membership comes at no additional cost beyond your regular gaming activity. We don't charge monthly fees, annual memberships, or any other payment-related things to keep your loyalty status. Your only requirement is continued pokie play to accumulate points and advance through higher tiers when desired. It's that simple!

Loyalty points function purely as progress markers rather than redeemable currency. You cannot convert points directly into cash, bonuses, or any other rewards. Points exist solely to track your advancement through the 175 levels, with each level milestone triggering automatic reward distribution instead.

Both cash rewards and free spins from the loyalty program carry identical wagering requirements of 20x the bonus amount. For example, if you receive A$100 in cash rewards, you need to wager A$2,000 before withdrawal becomes possible. Free spins follow the same pattern, with winnings from bonus rounds requiring 20x wagering before cashout.

This wagering requirement applies regardless of which VIP tier you've reached. The requirement covers most pokie games in our library, though some restricted titles may not contribute fully to wagering progress. See our T&Cs for exclusions.

Your progression speed to Diamond VIP level 175 depends entirely on your pokie spinning activity and session frequency. Since you earn one point for every A$40 wagered on pokies, players with higher betting amounts and longer gaming sessions naturally advance faster through the tiers.

Reaching the final Diamond VIP level at 175 triggers the delivery of a Lamborghini Huracan in base trim configuration. Delivery occurs within 90 business days of achieving this status, handled through our luxury prize fulfillment partner. You'll receive the vehicle title in your name, and we cover all delivery costs to your specified location within Australia.

VIP benefits are strictly personal and non-transferable to other individuals. Your account manager, withdrawal privileges, custom bonuses, and all other perks apply only to the account holder. Family members would need to create their own accounts and earn VIP status independently through their gaming activity.

Sharing account access violates our terms of service and could result in account suspension. Each player must maintain their own individual loyalty progress and VIP relationship with Playfina.

The entire VIP program functions seamlessly across all mobile devices and tablets. You can track your loyalty progress, view current tier benefits, and contact your personal account manager directly through our mobile platform.

Point accumulation happens automatically during mobile pokie play, just like desktop gaming. Your mobile sessions contribute equally to loyalty advancement, and all tier rewards become available through the mobile interface within the standard 24-hour timeframe. So, whether you prefer playing on your phone, tablet, or computer, your VIP journey continues uninterrupted across all devices.